It’s hard to believe a big company like 5Dimes has never updated their design, but perhaps it adds to the retro-ness and appeal for some. On a surface level, it can really repel newcomers as the user interface is truly a modern-day design disaster. It’s one of those institutions that’s been around for so long that people get used to it and accept it, flaws and all. Seeing as it is such an old website, many users see it as a sort of “Ye Ol’ Faithful” type deal.